We take our customers data very seriously and will never share your information or sell your data onto any third parties under no circumstances. We do not hold any databases of information on our customers, only using emails to respond to enquiries and carry out services. Incase you need any further information about the limited data we hold on you please contact us.
Cookies are small encrypted text files that are stored on your computer or other device when visiting this website.
Our website requires the use of some cookies to enable you to be able to browse and add items to your shopping bag – without these cookies you would not be able to place your order.
At no point do our cookies store your personal payment information.
It is possible to turn off your cookies through your website browser settings however this will affect the functionality and experience of our site. Please visit the help section of your website browser to learn how to turn your cookie settings off.
Emails from our order or enquiry Forms
Our Contact Forms are a simple way for you to send us details of an order or enquiry. Only our colleagues process this information to build estimates/quotes or orders in-house and information does not leave our office. We do not store these emails on a database and do not use them for mailing lists.
We never send unsolicited emails to our clients, and will only contact you in regards to any services you request from us. Emails are only backed up onto local disk drives and are not accessible to anyone who is not a company employee.
We do not share these client emails or email addresses with any external parties.
We hold names, company addresses, telephone numbers and email addresses from our clients for invoices. This is only used for accounting and tax purposes. Under the GDPR we are not required to ask for consent to send invoices and other transactional emails to customers. We only use this personal information internally and do not share any information with other businesses or for marketing reasons.
The ‘Right to Be Forgotten’
Under the new GDPR, individuals can now request ‘the right to be forgotton’. If for any reason you’d like to have your personal data removed from our systems or to request a report of what data we hold on you, it is your legal right to request this and for us to comply within 1 month. We will provide a report to show you this has been done.
Please contact us to arange this.